We Can Help
At Ki Textiles, we understand that embarking on a Textile Industry can come with many questions and uncertainties. That’s why we’re here to help! Below, you’ll find answers to some of the most frequently asked questions about our services, processes, and policies.
We offer a wide range of textile products including fabrics and made-ups such as twill, sheet sets, duvet cover sets, fitted sheets, flat sheets, valance sheets, comforters, mattress protectors (with and without waterproofing), bedspreads, curtains, shower curtains (lined and unlined), kitchen curtains, cushion covers, filled cushions, pillow ticks, table runners, napkins, commercial sheeting, hospital sheeting, doctor gowns, O.T sheets, and yarn-dyed fabrics including workwear.
Yes, we offer custom textile solutions to meet the specific needs of our clients. Whether you require unique sizes, designs, or materials, our team is equipped to handle custom orders and ensure they meet your exact specifications.
Currently, our major supply regions include South Africa, New Zealand, and Europe. However, we are available to export to any region and are actively exploring new markets to expand our global reach.
Quality is our top priority. We have a rigorous quality control process in place that includes multiple checks at various stages of production. Our products are crafted with precision and care to ensure durability, comfort, and aesthetic appeal.
Yes, we provide samples of our products upon request. Please contact our customer service team to discuss your requirements and arrange for sample delivery.
Our production facilities are equipped with state-of-the-art machinery and advanced technologies, allowing us to handle large-scale orders efficiently. We continuously invest in our production capabilities to meet the growing demands of our customers.
We value our customers’ feedback and believe it is crucial for continuous improvement. We maintain open lines of communication with our clients and encourage them to share their concerns and suggestions. Our customer service team is dedicated to addressing any issues promptly and effectively.
We are committed to sustainability and ethical practices. Our operations focus on reducing our carbon footprint, promoting responsible sourcing of materials, and ensuring that our products are environmentally friendly. We strive to make a positive impact on the environment and the communities we serve.nt
You can place an order by contacting our sales team through our website, email, or phone. Our team will guide you through the ordering process and provide all the necessary information to ensure a smooth transaction.
Yes, we offer international shipping to various regions around the world. Please contact our customer service team for more details on shipping options and delivery times